Start A Return
Not in Love with Your Purchase? No Worries!
We want you to be over the moon with your order, but if it’s not quite right, we’re here to make returns easy. Click below to start your return:
Let us know if you need any help—we’ve got you! 💕
Return Policy
We accept returns or exchanges within 30 days of order placement. The products may not have been used or washed and the packaging must be in perfect and resalable condition.
We reserve the right to deny refunds of products not returned in their original packaging, or returned in a damaged packaging. If you receive a product in damaged packaging, please alert us immediately upon receipt.
We do not accept returns for items purchased through third party retailers.
Return labels are supplied by Babymoov only. If a package is sent back using another carrier, other than one provided by Babymoov, it will be at the purchaser's expense.
Spare parts and sale items are not eligible for refunds or exchanges.
