Hygro(+) Humidifier

The reason I began using this product was to relieve some of my sons cold like symptoms. The last thing you want to do as a mom is struggle for half an hour as your kid is crying in the background. First the instructions are terrible. It says close the valve tightly and even when you use all your might it’s still doesn’t lock properly. Water will leak out everywhere. Ultimately, I gave up because it was such a cheap product. Turn on the shower or use another company.

I do like so many of the features but I didn’t realize that I possibly have hard water at my house and it’s affected my machine and because it has so many small areas, it’s impossible to each certain parts and scrub it clean. Soaking in bleach water just wasn’t enough. Would be hesitant to recommend it.

Hi. I'm not Robyn, I'm Shanna, who ordered it. The humidifier was sent to me, instead of my niece, Robyn, after I had sent an e-mail specifically to clarify. Please refer to the e-mail I sent to Babymoov yesterday, about this. Now, I have to ship it all the way from Washington to New York. Thanks so much, for taking time to check into it. Wishing you a great rest of the week. Shanna

I do love the product and the fact that you can adjust the mist and the auto on and off for the humidity for the room.

However, I am unsure to recommend due to the fact the customer service is not great. The valve cap the spring seems to have broken after few months of use and I've emailed Babymoov multiple times and have not heard a response in months. All I wanted was a chance to purchase the cap again and how I would go about doing that. It seems once you buy the product any after concerns for the product is no longer their problem.

I had to return two of these before I got one that works. The last one received works very well. It is somewhat difficult to understand how to adjust it.