I’m really pleased with the duo meal station. I had to order a replacement mixer because I accidentally dropped the first one and the replacement arrived super fast! I also ordered an extra steamer basket so I could make three separate foods at the same time. The basket didn’t come with the removable steamer tray, but when I inquired how to get one they sent it out really fast. Overall, I’m pleased with the products and the amazing customer service. I’d highly recommend ordering directly from the website and skip Amazon altogether.